Frequently Asked Questions

Microsoft Azure

What is Microsoft Azure?

Azure has today's cloud technology infrastructure developed by Microsoft, It is a cloud service that offers more than 200 ready-made application options.

What does Microsoft Azure do?

Development, management and high performance of Microsoft Azure cloud applications It offers the opportunity to publish with. Your business processes are location-independent with Azure. You can manage as .

How can I manage my resources?

One of the most important advantages offered by the Microsoft Azure infrastructure is flexible resource availability. management. You can increase or decrease your resources whenever you need them. you can reduce it. Thus, you can use your cloud infrastructure with the best price and performance. can manage. You can achieve profitability in your business' technology investments.

Is Microsoft Azure only available for Windows applications?

Absolutely not. With Azure, you can choose the operating system, device and operating system you prefer. You can develop all your individual and corporate projects using applications.

Is Microsoft Azure Secure?

Microsoft Azure, cyber attacks, one of the biggest threats today offers advanced solutions. Creating the corporate memory of your business and your data of significant financial value is securely stored with Azure. you can manage.

More than 3,500 cybersecurity experts work in the Microsoft Azure team. Additionally, 95% of Fortune 500 companies prefer Azure for cloud infrastructure. It does.

Microsoft 365

What is Office 365?

Developed by Microsoft, all Office applications are highly secure. It is a software that provides users with cloud technology infrastructure.

What can be done with Office 365?

Many applications such as Office 365, Word, Excel, PowerPoint, Outlook and OneDrive It contains. Impressive presentations and reports with Microsoft Office 365 You can prepare, receive and send e-mails and save your corporate data in the cloud. you can back up.

Why should I buy Office 365?

Office 365 is a cloud-based service. All documents you will use for your business, It can protect your e-mail accounts and data backups against possible cyber attacks, You will not be affected by crypto virus attacks. In addition, from all your locations, You can easily access and access all your data from your phone, tablet or computer. you can manage.

Who is Office 365 suitable for?

Microsoft Office 365, especially for managing data of high commercial value Integrating business processes with growth-oriented technology investments It is suitable for medium and large-sized companies that want to manage their business effectively.

How much are Office 365 fees?

Office 365 prices vary depending on corporate and individual use. Also Payment plan monthly and annual options are available. The most profitable and To choose the useful Office 365 product and get information about prices, contact sales. You can contact our support team.

Co-location

What is Co-Location service?

Co-Location uses the physical servers you have, advanced technology infrastructure and It is a hosting service in data centers with internet infrastructure.

own By delivering your server to the data center with co-location service, you can For hardware update operations according to electricity, internet and service scope You can use your servers for a determined fee.

How is the Co-Location service priced?

When pricing, first consider the electricity consumed by your servers in kW. is calculated. Then, the bandwidth you will request for the internet connection and You can learn the amount of other services and the co-location fee.

Can I intervene on my server on site?

Yes you can. Before performing on-site server management, contact our support team. You need to contact us and make an appointment. This process is not subject to extra fees.

Is the Co-Location service safe?

With Co-Location, your servers have both hardware and physical security at a high level. It is located in the data center. Redundant internet lines, energy infrastructure, It is fully equipped with air conditioning devices and fire prevention systems.

Also In accordance with TIER standards, the data center is built in accordance with natural disasters such as floods and earthquakes. centers provide complete security for your servers.

Cloudspark Cloud

What is Cloudspark?

Cloudspark, developed with the innovation of Cloudspark engineers, is a To ensure uninterrupted continuity of companies' workloads and processes specially configured, state-of-the-art network architecture and corporate It is a cloud server service with hardware.

How is Cloudspark different from other cloud servers?

Unlike standard cloud server services, Cloudspark offers enterprise-level It addresses projects. NVMe SSD Storage architecture in its infrastructure, Firewall 360 with security measures, resource efficiency and server management options offers top cloud solutions.

Which projects can I publish with Cloudspark?

With Cloudspark Cloud server, you can run your in-house third party applications, web You can host your sites, applications and commercial data. Cloudspark provides easy access and access to your business from anywhere you are. Provides ease of data management.

How much are Cloudspark Cloud server prices?

Cloudspark Cloud server prices, server resources to choose and what you need It is determined according to other services. The most efficient and profitable cloud for your business You can contact our sales support team specialized in investment.

Acronis Cloud Backup

What is Acronis?

Highly important workloads located on your local, physical or cloud servers cloud-based with secure data storage and sharing It is backup software.

How much are Acronis prices?

Acronis prices are determined according to the data backup space you need. Determining the ideal storage space for you and information about Acronis fees You can contact our sales support team to get it.

Why should I choose Acronis?

Acronis protects your critical workloads from being deleted, cyber-attacked or encrypted. Protect your business and your business from possible bad situations such as becoming unusable due to viruses. protects your data. Acronis, with its secure backup and administrative features, It ensures the continuity and growth of your business.

SAP Business One

What is SAP Business One?

SAP Business One allows you to grow your business and manage your company from a single point. Businesses that want to have business processes integrated with each other It is ERP software developed for.

What are the features of SAP Business One?

SAP Business One provides businesses with product management, storage, purchasing, product supply and Advanced reporting and analysis capabilities for many more administrative operations has. With SAP Business One, you can view all transactions in your business in a single location. You can manage it from one point and get advanced reports.

How much are SAP Business One prices?

To get detailed information about SAP Business One fees, contact our sales support team. You can contact.

What are the Advantages of Using SAP Business One?

Manage all business processes in a more manageable and reportable way provides. Manage your data even offline with SAP Business One application you continue. You can also access your SAP Business One account via the browser. You can manage your business from wherever you are.

ERP Applications

What is ERP?

ERP (Enterprise Resource Planning) enables businesses to manage finance, production, sales, purchasing, All business processes such as human resources and stock management on a single platform It is a software system that enables integrated management.

What are the benefits of ERP system to businesses?

With ERP, all departments work on a single database. Duplicate data entry disappear, business processes accelerate, costs decrease and management decisions It is based on real-time data.

Which sectors are ERP solutions suitable for?

Including production, retail, wholesale trade, service, logistics and distribution Businesses in every industry can benefit from ERP solutions. Industry specific The system can be customized with modules and add-ons.

How much are ERP solution prices?

ERP prices depend on the number of users, selected modules and customization needs. It is changing. You can contact our sales support team for detailed information.

Managed Services (SLA)

What is SLA (Service Level Agreement)?

SLA (Service Level Agreement) is the standard that Cloudspark offers for all its services. uptime guarantee, fault response times and service quality commitments is the official contract that defines it. For detailed information Our Managed Services (SLA) page you can review.

What services does the SLA cover?

Our SLA scope includes Cloudspark Cloud, Microsoft Azure, Microsoft 365, Acronis Backup, All infrastructure and Microsoft, including Co-Location, Kubernetes, Security and Backup covers our solutions. Separate uptime percentages and response times for each service has been defined.

What support channels can I use within the scope of the SLA?

You can reach our technical team 24/7 via phone, e-mail and ticket system. We offer first response guarantee within 15 minutes in case of critical (P1) level faults. In addition, a special customer representative is assigned to each customer.

Virtuozzo Cloud

What is virtuozzo?

Virtuozzo is software that performs virtualization at the operating system level. Three times more than other hypervisor programs used with Virtuozzo provides efficiency.

How does Virtuozzo work?

Virtuozzo performs virtualization on the operating system, not on the hardware. does it on.

Who is Virtuozzo suitable for?

Virtuozzo is a service that provides cloud server services especially to end users. Featuring new generation virtualization technology preferred by providers, It is virtualization software that offers high profitability and efficiency.

How can I migrate our existing business data to Virtuozzo?

Your corporate business information located at your location or on cloud servers You can contact our technical team to migrate it to Virtuozzo infrastructure.

Frequently Asked Questions